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Shipping & Returns


All orders are shipped with Royal Mail using tracking confirmation numbers. Tracking information will be emailed within 24-48 hours of dispatch.

During checkout, please double check that you are providing your full and correct delivery address.

Delivery Timeline

Please allow 7-14 business days for domestic delivery, and 1-4 weeks for international delivery.


Exchange Policy

If you are not completely satisfied with your purchase, due to fault or size, you may return these products within 14 days of delivery for an exchange. Items returned must be in an un-worn condition.

Customers are responsible for return postage costs.

Exchange shipments are shipped out at no extra cost.

Please email us for exchange instructions: info@poetryhouse.co.uk


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